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The start of 2020 saw the entire world spiral into a frenzy. Ensuring employee safety and preventing the spread of the coronavirus became a top priority for offices across all industries. This forced businesses to adopt...
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A Roadmap to the Features of Updated Version v.10 of Angular
Angular (generally referred to as “Angular 2+” or “Angular v2 and above”), is a Typescript based web application framework which is managed by Google and its communities across the globe. A web...
Total Cost of Ownership and a Contrast between Cloud-based & on-Premise Contact Centers
Interaction with the customer via customer service functions are the frontline of any organization. Handling and managing these queries in the right manner can open up new doors to your business. Having well trained and...
Honeypots: A Lucrative Cheese Baited Mousetrap for Cyber Attackers
Any breach in the security system can pose a devastating impact on your services, product, or organization as a whole. So, whether you are dealing with a highly secure collaboration solution, or working on a secure...
Chatbots: 8 Types of Chatbots To Drive Your Customer Service Goals
With their ability to offer instant digital connections, chatbots are fast becoming the preferred choice for customer support service. The trend will only grow as chatbots are predicted to dominate the business...
Are You Working From Home? Welcome to a Virtual World for F2F Meetings
Telemo: Join Anywhere, On Any Device. Built For Modern Teams! Online video conferencing and interactive online meetings are crucial to making people feel like a part of the team, irrespective of where they are located...
