In the fast-paced world of customer service, employee retention is a constant battle—especially in call centers, where the demands are high, the pace is relentless, and the environment can often be emotionally...
How to Measure Staff Turnover in a Call Center
In the fast-paced world of customer service, employee retention is a constant battle—especially in call centers, where the demands are high, the pace is relentless, and the environment can often be emotionally draining...
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