The moment a patient picks up the phone to reach their healthcare provider, they are already feeling vulnerable. They may be in pain, confused by a bill, or desperately trying to secure a vital appointment...
Umesh Pande
5 Critical Challenges in Healthcare Call Centers and How to Fix Them
The moment a patient picks up the phone to reach their healthcare provider, they are already feeling vulnerable. They may be in pain, confused by a bill, or desperately trying to secure a vital appointment. The call...