The start of 2020 saw the entire world spiral into a frenzy. Ensuring employee safety and preventing the spread of the coronavirus became a top priority for offices across all industries. This forced businesses to adopt...
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Total Cost of Ownership and a Contrast between Cloud-based & on-Premise Contact Centers
Interaction with the customer via customer service functions are the frontline of any organization. Handling and managing these queries in the right manner can open up new doors to your business. Having well trained and...
Contact Center – Digital transformation through innovation and Digital Consumer Engagement-CX
What is a company without its customers? Customers are an integral part behind the success of a company. Not only do they provide revenue, but they also provide valuable feedback through various platforms to make a...
Android Vs iOS: Which One is Superior for App Development in 2019-20
When it comes to building an app, how would you pick between Android and iOS? According to Statista’s statistics, Google’s Android has around 88% of the global market share in the second quarter of 2018. As per...
WebRTC for the Modern Business
Remember all the times when you had to fight your way through multiple web pages or input however many numbers on your phone just to communicate to a company representative on the other side? Since 2018, WebRTC has been...
Meet the coding language of the new-age, Golang.
Our world is an ever-evolving one that thrives on efficiency and simplicity. Add to that faster work pace, security, and modernity, and you have Golang or Go, as it is more commonly known, standing out from its fellow...
How to build a B2B or B2C MVP that raises money for your Startups?
How to build a B2B or B2C MVP that raises money for your Startups? Do you have a creative idea, but are not sure how to get started? Here is the perfect solution for you. in this blog article, I will walk you through...
Is Your UCaaS Platform Truly Unified?
A journey from UCaaS to trUCaaS Evolution of UCaas to trUCaas TrUCaaS: The Future of Communications UCaaS’s value can go up to $79.3 billion by 2024. Unified Communications as a Service (UCaaS) is paving the way for the...
AngularJS: The First Choice of Developers to Build Critical Web Applications
Ever since its conception at Google, AngularJS has managed to stand amongst the web development fraternity. The open-source front-end framework is a powerful tool to create responsive web applications, particularly...
Why is 5G Supposedly the Best Option for Mobile App Development?
Aren’t we always in the quest of getting something better than the existing? Of course, yes!! With the rapid technological advancement and the dynamic change the world is moving through, we can only expect something new...